Emirates Customer Service 2019

Emirates Customer Service 2019

- in Emirates
Emirates Customer Service 2019Emirates Customer Service 2019

From March 2016 to February 2017 Emirates Customer Service had the longest non-stop commercial flight from Dubai to Auckland. The airlines’ goal has always been quality, not quantity. And in the years, it has evolved into a globally influential travel and tourism leader known the world over for its commitment to quality.From a world-class Terminal 3, the home of Emirates, to the sparkling city beyond, everything about Dubai is superlative. A seven-star hotel, the world’s tallest building and a series of 200 man-made islands shaped like countries of the world, all adorn this landmark city. Not too far away from the designer boutiques, impressive malls and trendy eateries lie coastal beaches and the magnificent desert. The lively, cosmopolitan vibe of the city is in perfect contrast with the more traditional and relaxed lifestyle of locales outside of Dubai.  Based out of Dubai, Emirates is a subsidiary of The Emirates Group, which is wholly owned by the government of Dubai’s Investment Corporation of Dubai. It is the largest airline in the Middle East, operating over 3,600 flights per week from its hub at Dubai International Airport, to more than 140 cities in 81 countries across six continents.

*Available on the Emirates A380

Emirates Information

Web check-in and verification

With Emirates, people can enjoy a smarter Web check-in experience. Passengers can check in online and save time at the airport. They can also choose their seat at no extra cost and then print the boarding pass or choose to receive a mobile boarding pass. Passengers can check in online between 48 hours and 90 minutes before their flight departs. They should ensure to reach the airport no later than 90 minutes before departure, go through security no later than 60 minutes before departure and 45 minutes before their flight.

Read More Emirates Career Detail

Baggage Allowance

For passengers boarding at airports in India, the size of the cabin bag is not to exceed total dimensions of 115 cm (length x breadth x height). Exemptions may be granted for oversized hand baggage containing valuable or fragile items that are too large to fit in the permitted bag size. Weight must not exceed 7 kg. Duty-free purchases of liquor, cigarettes, and perfume in reasonable quantities are also permitted in addition to the above. Rolling bags with built-in wheels and retractable handles are permitted as cabin baggage only if the total dimensions (length x breadth x height) add up to less than 114 cm. The larger, overnight models of this type of bag will not be permitted in the cabin. Regarding checked baggage, passengers can check as many pieces of baggage as they like, as long as the total weight is less than the maximum baggage allowance for their class of travel. However, each individual item must weigh less than 32 kg.

Customer Support

Passengers boarding Emirates flights from India can call on +91 916 700 3333 or +91 916 708 3333. This customer care service is available 24 hours from Monday to Sunday.

Flight schedule

The flight schedule for Emirates flights can be checked at https://www.emirates.com/in/english/help/travel-updates.aspx, where passengers simply have to fill in the particulars for the places of departure and arrival.

Passport and Visa Information

Emirates asks passengers to check the required documents before flying. The visa, transit and entry requirements vary from country to country and can change with little or no notice. The resources listed on their website are intended as a guide, but passengers are requested to refer to the relevant embassies or consulates for all countries on their itinerary as well as their destination country for the most current information.

In-flight services

Passengers can also choose a seat based on their preferences, whether they enjoy being seated at the front or back of the plane or they would like extra legroom, a great view from the window seat, or easy access to get up and move around from an aisle seat. 
All of Emirates’ A380s and most of the Boeing 777s have Wi-Fi and in-seat power, so passengers can stay connected when they fly. They can even make calls to people on the ground, thanks to the mobile phone and data roaming service. If you are flying with Emirates, you can choose from more than 3,500 channels of movies, TV shows, music, and games, on demand and in multiple languages. On ice Digital Widescreen, you can enjoy movies with audio description and closed captions for hearing or visually impaired guests.

Fleet information

As of November 2017, Emirates is the largest Airbus A380 operator with 103 aircraft in service and a further 42 on order. Since its introduction, the Airbus A380 has become an integral part of the Emirates fleet, especially on long-haul high-traffic routes. Emirates is also the world’s largest Boeing 777 operator with 151 aircrafts in service. Emirates operates a mixed fleet of Airbus and Boeing wide-body aircrafts and is one of the few airlines to operate an all-wide-body aircraft fleet (while excluding Emirates Executive.


The flights to Asia and the Pacific mean passengers can immerse themselves in vibrant cultures and set their taste buds alight with cuisine from countries and territories across the region. The airline flies to destinations across the Indian subcontinent and the rest of Asia, all the way to Australia and New Zealand Emirates has an extensive network across the major parts of the world. Emirates flies to Africa, Asia Pacific, Europe, America and the Middle East countries. .

Emirates Flight Status

In keeping with their commitment to timeliness, Emirates informs its travellers regarding any changes in flight timing via SMS to provide a seamless and pleasant experience to all their passengers. Travellers can also check the flight status of their Emirates flights on MakeMyTrip. Travelers can check their Emirates Airline flight schedule here.CHECK STATUS

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